With more than two decades of experience and 5,000 satisfied customers to its credit, Total Restoration has grown from a small contractor into a premier insurance restoration specialist and emergency remediation service provider serving the greater Houston area.
Company founder Brandon Bowles began working in the restoration industry in 1996, fueled by a desire to treat people and their belongings with respect and consideration. Over the next few years, he gained the respect of many adjusters and agents who realized that he handled every loss with attention to detail and respect for the loss the insured was going through. Brandon became the preferred remediator for adjusters for many carriers that we are still working with today.
In 1999, Brandon entered the property restoration industry full-time and founded Magnolia Total Restoration. Shortly after, Brandon’s son Wade joined the company. As a young man, Wade worked with the contents team, handled demolition and was even on a punch-out crew to finish out various projects, learning the ins and outs of the business from the bottom up. His attention to detail has allowed him to develop into a leading estimator that many insurance adjusters call on when needing independent consulting.
Today, Wade serves as the General Manager and remains committed to delivering the same level of service as his father provided for many years. Wade truly understands the needs of customers and exudes excellent customer service in all he does, setting the standard from the top down.
The leadership of Brandon and Wade Bowles has ensured the culture of Total Restoration is based on genuine concern for what a person is going through when they have a loss. This experience is invaluable in this industry and is part of what makes Total Restoration unique.
“Many times our customers have just experienced a tragedy and are at a loss for what to do. When you pack, clean and rebuild a home or business you touch the things most important in this world to them. A property owner never forgets that tragedy of having a disaster to their home or business, and they never forget the company that took the time to care and help put their life back to normal.”
– Brandon Bowles, founder
Total Restoration is a family-owned and operated company, and each team member is a part of that family. Many of the crews are family including one that has two brothers, another are brothers-in-law, then a father/son team and mother/daughter crew. Many have been with the company for 15+ years!
We have maintained an A+ and Gold Star rating with the Better Business Bureau (BBB) during the many years we have been members, and also achieved the Pulse of the City – Houston award for Customer Service in 2015, 2016, and 2017. When we step foot into a home or office to begin a job we carry that pride with us and strive to exceed expectations from the start.
Total Restoration also gives back to the community that has supported it for so many years. Among those organizations it supports are the Texas Parks & Wildlife Organization, the Santa Maria Hostel in Houston, the KTWL/FM Salute to Troops Campaign, and Wounded Warriors.